Taking Control of Overwhelm

image via Simon Carr – click for info

This is a guest post by Michelle Nickolaisen.

Overwhelm is one of the most unpleasant sensations I can think of, right up there with going to the dentist. Possibly the worst thing about it is that when you’re feeling overwhelmed, you’re paralyzed with it… which means you aren’t doing anything to stop whatever’s overwhelming you… which makes the overwhelm that much worse. Just writing that sentence made me feel a little stressed out, remembering the times when such a situation has happened to me. Part of being creative, too, is that overwhelm can negatively affect your work — even if the source of the overwhelm has nothing to do with your work.

That’s what this post is all about — I’m going to share with you a quick & useful process you can use to get your overwhelm under control, so that you can start taking the actions you need to take. Which leads to everything being back to a blissful state of calm. Or, at least, a slightly-less-chaotic state of normal. (Whatever floats your boat.)

The first thing I want you to do is grab some paper to write on.

If you’re feeling particularly organized, you can use a spreadsheet, but I like to use paper for these sorts of things; the tactile sensation of actually writing makes a huge difference for me in effectiveness. And, fun fact, writing things down can spur new ideas (when scientists studied people writing, several areas of their brains were lighting up at once, as opposed to typing, which only activates one area of your brain).

Ready? Good. Once you’ve got your paper, divide it into three columns.

Left: The Impression That I Get

In the left hand column, you’re going to write down what’s overwhelming you. Just starting to tease out what it is that’s got you freaked out can make a big difference, because often we don’t analyze the feeling, we just feel it. Teasing it out can make you aware of whether the overwhelm is being caused purely by emotions, by reality, or by some mix of the two. So, this is the column where you’ll write down, “I’ve got too much to do at work this week,” “I told my friends I’d help them move and now I don’t have time,” etc. Be as specific as humanly possible about what it is that’s overwhelming you.

Middle: The Cold, Hard Reality

Now, we’re going to play scientists. Lab coat optional.

Fact: Overwhelm is almost always a head game. I can’t count how many times I’ve sat down to do this exercise, only to realize that I don’t actually have any more to do this week than any other week. I’m just stressed out about something entirely unrelated — relationship issues, worrying about a friend, family drama, what-have-you — and it’s leaking into my brain, making me feel overwhelmed about everything at once.

This might not be the case for you. You might have actually overcommitted. You might just have too much on your plate at this moment. That’s okay, we’re going to fix it. But we need to figure out, if that is the case, by how much it’s the case. Using hard numbers and facts.

With the above examples, you’d follow, “I’ve got too much to do at work this week” with “I have to do x, y, and z this week, that’s different from my normal workload. They’ll probably take an extra five hours of work this week.” Or, “I told my friends I’d help them move” with “They’re moving on this day, and these are my other commitments this week.”

Think about it like an outside observer. How is this different from other times when you’ve been in a similar situation but didn’t feel overwhelmed? What constitutes “not having enough time”? How much time and energy will things actually take up once you get started on them? And how much of the overwhelm is you guilt-tripping yourself unnecessarily?

Right: Whatcha Gonna Do With All That Junk?

The right hand column on the page is, as you may have guessed, for writing down what you’re going to do to stop being overwhelmed about this specific thing, and to start taking action. In general, there are three paths to take here: move/modify, delegate, or delete.

Move or Modify

Can you move this specific obligation? Is next week or next month less busy? Is this a project that has to be done right this minute, or can it be moved to next quarter? If you can move something, do it. But make sure that you don’t move all of the things that are overwhelming you to the same week, otherwise you’re just kicking the issue down the road where it’ll cause trouble again.

If you can’t move an obligation, maybe you can modify it. To use one of the aforementioned examples, instead of helping your friends move for four or five hours one day, maybe you can help them for an hour or two instead. Is there a way that you can make this obligation smaller or involving less commitment?

Delegate

Do all of these things absolutely, positively need to be done by you? Fancy Hands and Task Rabbit can be useful here when it comes to handing off things that need to get done, but not necessarily by you. If you don’t need someone local, there’s also Zirtual. Between these three sites, you should be able to find someone to handle almost anything you need. Relinquish the need to handle every small detail and the stress that comes with that need.

Delete

Is this thing that’s stressing you out even important? Do you still actually want to do it? Do you need to do it? Or were you going to do it out of some misguided sense of obligation? We tend to take on a surprising amount of crap; one of the great things about becoming more busy is that it gives you a fantastic reason to let go of obligations and things you don’t actually want to do.

Whew! Don’t you feel better? And now, the next time you’re feeling freaked out & overwhelmed, you know what to do to get it back under control.

Now, go get yourself a margarita. You deserve it.

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Michelle is a project + operations wrangler for creative businesses, who also writes & teaches about productivity, organization, & systems (that don’t suck) for creatives. She lives in Austin, TX with her Shiba Inu & loves Buffy, dark chocolate, and tacos. Find her on the web at Bombchelle, on Facebook, or on Twitter.

Take your business on the road

Scoutie Girl - Tooling Around: Business on the road

First, a disclaimer. As much as I’m a workaholic sometimes, I’m a firm believer that when you’re on holiday you should be doing just that: holidaying.

I’ve just returned from an amazing five weeks travelling overseas without working, except for blogging my travel photos. Bliss!

With that out of the way, there are times when you will have to work while you’re away from the office or studio. You’ll want to fire off your line sheet straight to that shop owner at the trade show or arrange dinner with your fellow conference-goers. Sometimes life will throw a curveball and a family emergency will have you a thousand miles away from your desk, but still with your regular workload to deal with. Or perhaps you actually want to go all-out and embrace location-independent working.

Whatever your reasons, you’ll need a bit of preparation before you leave the office, including a few well-chosen tools.

Note: This post will assume you have a laptop or tablet, plus a smartphone. I’ve tried to be as device- and platform-neutral as possible. You should also read the previous post about holiday-proofing your business, as this post picks up where that left off.

In the clouds

Working remotely no longer means dialling into some expensive server back at head office. With cloud computing it’s never been easier or cheaper for business people (no matter how small the venture) to access files on the go.

Dropbox

Dropbox is a fantastic tool for storing your work and sharing large files. I particularly loved it on our trip for backing up our (many!) photos every evening using the hotel’s wifi. To have the storage space I need I have the premium version at $10/month but the peace of mind that our precious memories were safe was priceless.

Google Drive

Now that Google Docs has changed to Drive and can be used for all kinds of files (not just the in-built Docs formats), its potential rivals Dropbox. Its advantage has always been the functionality for collaborations, so if you work with colleagues and other collaborators I’d opt for Drive over Dropbox. Existing Google users will also appreciate the integration with other apps.

Basecamp

While my own business doesn’t use Basecamp, I have experienced it on the client end and I was super impressed with how it stores all the necessary information for project management. There’s no switching between your email here, your project calendar there and your file storage somewhere else, everything is contained in the one online home. If you’re in a service-based industry, especially if you work alongside virtual assistants/employees, I would highly recommend looking into it.

Expensify

Don’t come home with pocketfuls of scrunched up receipts and transport tickets that you’ll then have to sort through to lodge your expense claims. Instead, sign up for Expensify and take photo records of your receipts. It can even pull data straight from your bank account and integrate with Google Apps and Evernote.

Last Pass

Of course, to access of these tools you’ll need to remember your passwords! Sign up for Last Pass and you’ll never be caught out.

Go offline

As awesome as cloud working is, it does require the internet which can be problematic when on planes, in remote locations, outdoors or places like conference centres. Many apps now have an ‘offline’ mode for those times when we can’t be connected. Even if you have data on your device, if your fees are high (particularly if you’re on global roaming) it pays to stay offline unless necessary.

Gmail

Catch up on emails and access info from your archives using Gmail Offline. You never know, you might just find you love the interruption-free productivity that you start working offline even when you do have internet access! To install it, open your Gmail and go to Settings > Offline.

Evernote

If you’ve installed Evernote on your laptop, you’ll have all of your data stored locally, however if you’re relying on a mobile device you normally need an internet connection to access it. That is, unless you activate offline notebooks. You’ll be able to access to your itinerary, conference timetable and reading material no matter how shoddy (or non-existent) the network connection is. It’s supported on most devices but I believe there are some limitations with the free version. Here is a great article to walk you through it.

Instagram

While you can’t publish your Instagram images without a network connection, you can set it to airplane mode. You can still take your photo as usual and instead of posting it online it will add it to the photo album on your phone so you’ll have it handy when you then want to add it your Facebook or blog.

Maps

You can ditch the bulky paper maps because you can now access maps offline! While you can’t use it as a GPS to direct you, you can use it to navigate yourself as you would with a regular map. Be sure to save the relevant maps beforehand while you still have a connection, so that they are pre-cached to your phone. Save the location of your hotel, conference, sights, train station and meetings. Note that they only save within a 10 mile radius, so they’re perfect for your business trips and inner-city sightseeing. There’s Google Maps offline for Android and Apple Maps offline for the iPhone.

Keep on bloggin’

If blogging is a big part of your business (or if it is your business), you likely want to maintain the momentum even while you’re away from home. Here’s what was in my on-the-road blogging arsenal:

WordPress

I closed my studio while I was away, but I still wanted to check in with my blog readers and share my travel diary. While the limited functionality and different workflow of the WordPress app compared to the desktop version did take some getting used to, ultimately it did the job. Use one of the various mobile app versions instead of the browser version and you’ll be able to work on your drafts and publish them when you have connection again.

Camera connector

To transfer photos from my DSLR to my iPad for backing up and blogging, I used a camera connector. Simply plug in your regular camera cable and the other end fits into the iPad plug.

Filterstorm Pro

I used Filterstorm Pro for some serious photo editing while travelling. At $15 it’s pricey for an app, but the amazing advanced functions and bulk exporting tipped me over (the regular version still has very impressive capabilities but without the premium price tag). With one click you can export your photos to your backup Dropbox or share on social media, so you can make the most of your travel time instead of sorting out your photos. If you’re after something a bit simpler, try Photoshop Express, Photoshop Touch or Picasa.

Google Calendar

Set up your editorial schedule using Google Calendar so you can access it anywhere.

Stay in touch

Personally, I find one of the best things about going away is being unconnected for a while. It helps you fully experience the moment and have a clear head without the constant noise of news and social media. That said, you’ll still be wanting to contact family and (if you’re travelling for work) colleagues, peers and clients.

Skype

Phone calls are great but there’s nothing like seeing your loved ones when you’re calling home. Particularly great if you have little ones who may not be able to communicate well over the phone. Install the Skype app on your tablet or phone for free communication. Alternatives are Hangouts (for Google users) and Facetime (for i-device users).

TravelSim

If you can’t get away without having a phone while you’re overseas, check the global roaming fees on your plan. If they’re exorbitant, you’ll want to look into an international SIM card such as TravelSim. You can use your own handset and while they do give you a new number, you can set up a diversion so people can still use your regular number. Best of all, it’s prepaid so you won’t get any nasty surprises when you return! It looks like it’s aimed at Australian travellers so folks located elsewhere will want to check out local alternatives.

Twitter

I was trying to avoid using my email while overseas, so when I needed to contact industry friends to arrange a meetup or ask for local recommendations, I used Twitter. I didn’t have internet access on my phone, but it’s not too hard to find cafes and public hotspots while you’re out and about.

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I hope that’s made your next trip a bit more productive and enjoyable!
Share with us in the comments what your must-have on-the-go business essentials are.

How to be Fresh Online (part 2)

Wurlitzer jukebox 8×12 by Beth Berg  Click image for details

In the first part of this feature, Joy asked for some more help with syncing our online time with our offline lives. So without further ado, and in the words of the Jukebox DJ, “Joy, this one is for you.” Here are some pointers to help you craft your own “fresh” plan.

It’s perfectly natural to sometimes feel things are getting a little bit out of control in our digital lives. When we feel we don’t have room to breathe in our online jaunts, then it’s time for a little re-jig. Let’s move from rushed, resistance, and remorse to rhythm, relief, and results.

How to be fresh online

  • Be clear about what you want to do online each day. Consider activities that will move things forward whether in work or in life. For me tody that was to finish this post; list an item on ebay; email my list; scan a document; and then schedule some tweets (not happening). And check in with my in box.
  • Choose the tools that support your creative ventures. Support, not overwhelm, is the aim. Know yourself, know your needs and know how you like to work. I use Evernote to hold draft blog posts. I use Dropbox to store digital courses and books. I use TeuxDeux as an electronic daily to do list. And sometimes I use Buffer to schedule tweets.
  • Decide how you want to handle your inbox. The best approach is to find a system that works for you. Or make up your own. Your inbox is there to serve you. You get to choose how you engage with it.
  • Set aside money and time  for online courses and products. Gather the intelligence you need to plan ahead, e.g. launch dates and seasonal savings. And then when other fabulous offers come through — and they will — you can pass. I say this with love: You cannot do them all, and you do not need them all, even if you want them all.
  • Indulge in digital binges. This includes creative research, video teaching treats, and audio downloads. Some can be enjoyed while cooking, having your hair done, driving, or having a lie in. Or you can just put time in the calendar.
  • Develop a strong offline life. Fill your world with activities and people that make you feel alive. Enjoy slow food, the slow lane, and the scenic route now and again. Develop daily practices that nourish your inner life and that keep you aware of how you are feeling in your body.

Oh, and you can go slow online, too.

What will your “fresh” plan look like?

Okay this tune is over. Happy New Year!

Make 2013 your best year yet

SG Tooling Around - Make 2013 your best year yet

As you’ve probably worked out by now, I could talk all day about productivity tips.

You can make all the productivity hacks in the world, but if you’re using your freed-up time on yet more useless busywork, you’re not going to get anywhere.

Are you ready to step up your game and make 2013 your best year in business? I know I am! Let’s get started.

Define your goals

The new year is a great time to sit down and figure out your goals. What do you want your day to look like twelve months from now? Think about your life goals not just your business goals, as one will impact the other. Maybe you want to:

  • Launch a wholesale line by August and be carried by at least five local and national boutiques.
  • Create a tutorial using your hand-dyed yarns featured in Mollie Makes this year.
  • Maintain a consistent blogging schedule three times a week.
  • Take a three-week holiday every summer.
  • Reduce your crazy hours to school hours by the start of the next school year.
  • Open a retail store within three years.

You’ll notice that they’re a mixture of short-term and long-term goals and that they are specific and have deadlines.

If you’re struggling to see the big picture because you’re down in the trenches, ask yourself these questions:

  • What did I enjoy last year and want to do more of? What did I not have time for and missed doing?
  • What did I not enjoy and want to do less of? What wasn’t working?
  • What was I always complaining about to my spouse/cat?
  • What are some things I was dreaming of ‘if only’ I had the time or money?

>Write down all of these goals and when you want to achieve them by. Now it’s time to turn each of these goals into projects.

Create projects

Do you think Napoleon put ‘Invade Russia’ on his to-do list for Thursday? Of course not, so why do you have the mammoth task of ‘Open online shop’ on yours?

I know you don’t have a whole army at your disposal, but the principle is the same. Break it down into single, actionable steps. Suddenly the step of ‘Research web developers’ is much more manageable and you’ve taken your first step in opening your virtual doors.

If you have spending goals, such as investing in a new sewing machine or taking that three weeks off, the first step might be to set up an automatic debit every week into a savings fund. You can thank me later.

Longer-term goals will require a bit more thought and may involve several projects. For example, if you’re planning to go on maternity leave, you might want to hire and train an employee now, create a wholesale line so you don’t have to do craft fairs with a newborn, and set up a fulfillment house so orders can be shipped without you.

Next, enter your projects and tasks into a program such as Zendone or OmniFocus and assign a date for each step, working backwards from your deadline. You’ll then be able to track everything from single little to-dos to your large-scale projects and view according to context, date, project, person, or ‘next actions.’

Plan it well and things should turn out better than they did for ol’ Bonaparte.

Find the time to do it

“That’s all well and good,” I hear you grumble, “but where am I supposed to find time to work on my three-year goals when I’ve got work to do now?”

While we all have times in business (and life) where we have to go into survival mode and just focus on the urgent stuff (like getting your orders out for Christmas), this shouldn’t be the norm.

You need to make time for the important tasks, not just the urgent ones. Don’t be afraid to…

  • Shut down your email and turn off notifications.
  • Get up early so you can work uninterrupted by calls, emails and family/co-workers.
  • Use a weekly schedule to make sure you’re creating time for everything you need to do.
  • Batch your tasks such as email, bookkeeping and social media.
  • Use a timer to focus your work – try the Pomodoro Technique.
  • Treat it like a real business - if friends call you up during the day to go out shopping what do you say?
  • Jot your ideas down using Evernote so you don’t forget them, then get back to whatever you were doing.
  • Switch off your phone if you really need to finish something (that’s what voicemail is for).
  • Make an appointment with your work – if something come up, say you’re busy.

What are your business goals for this year?

I hope some of them are now looking a bit less scary and more achievable!

(P.S. I’m off travelling for a few weeks, but please chat amongst yourselves and I will chime in when I return at the end of the month.)

Saving Sanity: Five Things I Can’t Live Without

Lifesaver by emdot

Lifesaver by emdot

I’ve come to realize that chaos is not such a bad thing.

I used to be the type of person who had to have a plan for everything. And I do mean everything. I had contingency plans for my contingency plans. I was a bit of a worrier and filled with anxiety about every little thing.

My desire to micromanage my life was rooted in the fact that I wasn’t happy with my life.

If I kept myself busy with lists and goals and projects I wouldn’t realize that I was not, in fact, living. I was existing.

Sometimes when crap hits the fan, that’s when shift happens.

My internal shift began several years ago. I can’t pinpoint it exactly, but sometime in 2007 I began slowly waking up from the coma of externally imposed expectations.

I reverted, I doubted, I ran from progress during the next few years. But sometimes, in those glorious moments of clarity, I kicked butt.

Fast forward to today: I’m a better person, not because I gave up my list-making and goal-setting, but because I no longer distract myself from life with these things.

Do I still love a good goal-setting session? Heck, yeah, but I no longer define my self-worth by the projects I take on or how many items I can mark of my to-do list. Although I still enjoy the feeling of crossing things off.

I wish I could remember every puzzle piece along the way that has gotten me to the point, but, sadly, I can’t.

I would like to share five awesome sanity savers that help me both savor life and make more things happen.

1. Mavenlink
Mavenlink rocks my world. Seriously. I use it as my project management, time tracking, and invoicing system. I recently added a project called Tivi Jones Personal, which helps me keep track of important personal stuff like when I need to give my dog a bath in case I can’t tell by his smell.

2. Evernote/Dropbox
I cheated on this one, but I’m an Evernote and Dropbox groupie.

My laptop has been acting up a lot lately, so I turned it off for a few days in favor of using my super ancient eMac. Not a typo, I did say “e.” That’s how old it is, but it works fine and I was able to access all of business documents via Evernote’s web interface and Dropbox’s server. Because Evernote and Dropbox sync with my laptop, iPhone, and online, my data is available anywhere.

3. BookBook
I love my BookBook wallet/iPhone case mostly because it’s cute, clever, and looks like a little book. I also love it because it forces me to keep only the essentials in my wallet.

I used to have a huge wallet that, at any given time, contained at least 20 receipts, 15 cards, six post-it notes, $2 in change, and three fortune cookie fortunes. With BookBook, I’m down to four cards, $1 in cash and one fortune cookie fortune (trust me, it’s one of those really good “…in bed” ones). Plus it holds my iPhone.

I never thought I’d be able to make a quick run to the store without carrying an arsenal in my over-sized bag, and now sometimes I just carry my keys and my wallet. BookBook has helped me de-freaking-clutter.

4. Instagram
Because life should be documented with tons of pictures. Period. Plus it’s a nice reminder that there is SO much beauty around us and we should take note of it as often as possible.

5. My dog, Grumpy
Grumpy is my adorable 10-year-old Miniature Schnauzer who I adopted June 16, 2012. I love him.

He’s jealous, needy, doesn’t play nicely with other dogs or men (uh, love life, much?!). He has a tendency to eat extra dark chocolate and do his creepy stalker stare when I’m eating or entertaining friends. But I love the little guy.

He reminds me to take breaks, roll around on the carpet, play, go outside, drink lots of water, and enjoy naps in the living room during the middle of the day.

And believe it or not he reminds me to ask for what I want, because in his adorable little way he does just that every time he needs to go out, is hungry, or just wants to cuddle with mom.

What are the sanity savers that you can’t live without?